60% of Web Users Can’t be Wrong – Don’t Break the Back Button!

October 10rd, 2007 - 10:00AM

Usability studies have shown that 60% of users rely on the back button as their primary means of navigating around the web (source: Usability Interface). In fact, several studies have shown that the back button is second only to clicking on links as the most used feature on the web (source: Web Usability research). So why do so many sites ignore the back button and frustrate users who try to use it on their web site? The problem stems from the fact that many web sites display an HTML page in direct response to a POST method method initiated by … Continue reading →